November 5, 2026
The companies plan joint offerings to help customers move beyond limited trials, combining ServiceNow’s platform with LTM’s services and governance tools. LTM’s reported efficiency gains are projections, not independently verified results. LTM and ServiceNow plan to broaden their partnership around enterprise use of agentic artificial intelligence, aiming to help customers…
Broader product ranges, mixed-case orders and persistent labour shortages are pushing beverage distributors to use warehouse software to improve accuracy, safety and throughput. Beverage warehouse operators are under mounting pressure from a familiar mix of problems: more stock-keeping units, more mixed orders, tighter delivery expectations and a labour market that…
AI agents could take on repetitive investigations, shifting security teams towards incident ownership, SOC engineering and exposure management , while keeping human oversight essential. Artificial intelligence is beginning to reshape the security operations centre in ways that go well beyond faster alert handling. A sponsored summary of Gartner’s 2026 research…
From 1 November 2026, new and renewed Power Platform and Dynamics 365 licences will lose seeded AI Builder credits, pushing organisations towards Copilot Credits and a fresh look at costs. A recent guide to intelligent document processing may read like a buyer’s checklist, but for Microsoft administrators it highlights a…
Employee names, roles and photographs shared online can help criminals craft convincing impersonation attempts, with generative AI making personalised scams easier to produce at scale. Companies that publish staff names, job titles, photographs and internal details online may be handing criminals a ready-made toolkit, according to Anastasia Patrusheva of the…
Scaling AI takes more than a successful model: businesses must align data, workflows and oversight, then track whether deployment improves speed, accuracy and costs. Moving artificial intelligence from a successful proof of concept into day-to-day business use is often where the real difficulty begins. In an interview with Analytics Insight,…
A PYMNTS Intelligence survey found 59% of firms using at least three AI fraud tools said they stopped 90% or more of attempted fraud before losses, compared with 32% of businesses using no AI. Companies that use several artificial intelligence fraud tools appear far more likely to stop attempted theft…
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Cisco’s new partner programme aims to drive profitable growth and innovation at Partner Summit 2025
As Cisco prepares for its Partner Summit 2025 in San Diego, the company unveils a transformative partner strategy focused on profitability, mutual growth, and cutting-edge technology, including the upcoming Cisco 360 Partner Program set for 2026 launch. As Cisco approaches its Partner Summit 2025, scheduled for November 3-5 in San…
Workato unveils secure enterprise model for AI agents, fostering autonomous business workflows
Workato launches the industry’s first fully managed Enterprise Model Context Protocol (MCP), enabling secure, scalable AI agent operations across organisational systems and driving the realisation of the ‘agentic enterprise’. Workato has unveiled its Enterprise Model Context Protocol (MCP), positioning it as the industry’s first fully managed, enterprise-grade platform designed to…
Microsoft has unveiled Copilot, an integrated AI assistant in Windows 11, revolutionising personal computing with proactive, conversational, and efficient support across productivity, system management, and accessibility features. In September 2023, Microsoft unveiled Microsoft Copilot, a groundbreaking AI-powered assistant embedded across Windows, Microsoft 365, Bing, and Edge. This initiative represents a…
AI revolutionises marketing strategies with deeper personalisation and predictive insights
Businesses are increasingly leveraging artificial intelligence to transform marketing efforts, delivering highly personalised customer experiences and gaining a competitive edge amid evolving market demands, despite facing implementation challenges. In today’s fiercely competitive business landscape, the adoption of Artificial Intelligence (AI) in marketing has shifted from a luxury to a necessity.…
Google unveils an expanded suite of AI tools in 2023, enhancing accessibility, security, and automation for developers and businesses seeking to harness AI’s transformative potential. Artificial Intelligence (AI) has emerged as a transformative force across numerous industries, enabling businesses to enhance operational efficiency, elevate customer experiences, and tap into new…
Essential Takeaways China’s pivot reshapes the server mix: Regulatory curbs on NVIDIA accelerators are pushing Chinese deployments toward domestic AI silicon and non-CUDA stacks. This fragments software ecosystems and rebalances platform choices in one of the world’s largest markets (T1) (T3). A new alliance logic in PCs and servers: NVIDIA’s…
Nvidia’s $5 billion stake in Intel signals disruptive collaboration in AI and chip manufacturing
Nvidia has announced a $5 billion investment in its rival Intel, forging a strategic partnership to develop advanced chips for personal computers and data centres amid growing US geopolitical efforts to strengthen domestic semiconductor industry. Nvidia has announced a $5 billion investment in its longstanding rival Intel, acquiring approximately a…
AI infrastructure market accelerates towards $309 billion by 2031 amid hardware diversification and sustainability focus
The rapidly expanding AI infrastructure market, projected to surpass $309 billion by 2031, is being reshaped by hardware diversification, increased industry investment, and rising emphasis on sustainability and governance, signalling a new phase in the AI industrial revolution. The artificial intelligence (AI) infrastructure market is undergoing a dramatic transformation, scaling…
As artificial intelligence becomes integral to business, hidden use of unsanctioned AI tools—known as shadow AI—poses mounting security and compliance challenges, prompting a shift from bans to nuanced governance strategies. Advanced artificial intelligence (AI) technologies, especially large language models (LLMs), are rapidly becoming fundamental tools in modern business operations. According…
Simply Contact launches advisory board to elevate customer service strategy and industry alignment
European customer service outsourcing firm Simply Contact has established an advisory board comprising industry experts to enhance its strategic approach, integrate advanced tools like AI, and strengthen employee and client relations amid expanding global operations. A prominent European customer service outsourcing company, Simply Contact, has launched an advisory board to…
AI voice agents are rapidly transforming customer interactions by providing natural, multilingual, and around-the-clock support, promising substantial operational savings and enhanced customer satisfaction across industries. AI voice agents are swiftly becoming a transformative force in call centre automation, redefining how businesses manage customer interactions. These AI-powered systems simulate human-like conversations…
Enterprise AI accelerates growth with exponential investments and groundbreaking applications
The global enterprise AI market is set to more than double by 2030, driven by technological advances, widespread adoption across industries, and soaring investment, although some warn of potential bubbles amid uncertain returns. Enterprise artificial intelligence (AI) is rapidly transforming how businesses operate across industries, helping them to address rising…
