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   6:23 am – November 5, 2026

The companies plan joint offerings to help customers move beyond limited trials, combining ServiceNow’s platform with LTM’s services and governance tools. LTM’s reported efficiency gains are projections, not independently verified results. LTM and ServiceNow plan to broaden their partnership around enterprise use of agentic artificial intelligence, aiming to help customers…

Broader product ranges, mixed-case orders and persistent labour shortages are pushing beverage distributors to use warehouse software to improve accuracy, safety and throughput. Beverage warehouse operators are under mounting pressure from a familiar mix of problems: more stock-keeping units, more mixed orders, tighter delivery expectations and a labour market that…

AI agents could take on repetitive investigations, shifting security teams towards incident ownership, SOC engineering and exposure management , while keeping human oversight essential. Artificial intelligence is beginning to reshape the security operations centre in ways that go well beyond faster alert handling. A sponsored summary of Gartner’s 2026 research…

Employee names, roles and photographs shared online can help criminals craft convincing impersonation attempts, with generative AI making personalised scams easier to produce at scale. Companies that publish staff names, job titles, photographs and internal details online may be handing criminals a ready-made toolkit, according to Anastasia Patrusheva of the…

Scaling AI takes more than a successful model: businesses must align data, workflows and oversight, then track whether deployment improves speed, accuracy and costs. Moving artificial intelligence from a successful proof of concept into day-to-day business use is often where the real difficulty begins. In an interview with Analytics Insight,…

A PYMNTS Intelligence survey found 59% of firms using at least three AI fraud tools said they stopped 90% or more of attempted fraud before losses, compared with 32% of businesses using no AI. Companies that use several artificial intelligence fraud tools appear far more likely to stop attempted theft…

Advanced AI-powered chatbots are revolutionising online engagement by proactively steering visitors towards purchases, boosting lead quality and revenue without increasing staffing levels. AI-powered chatbots have evolved from simple customer-service tools into proactive revenue drivers that engage visitors the instant they arrive and guide them toward purchase decisions. According to industry…

The Irish Government, in partnership with industry leaders like Microsoft Ireland, has introduced targeted micro-qualifications in artificial intelligence designed to expand access and bolster digital capabilities across small businesses and workers nationwide. The Irish Government has introduced a new suite of Further Education and Training (FET) micro-qualifications in artificial…

Market research firms predict a booming IoT platform sector driven by enterprise adoption, edge computing and industry-specific solutions, despite security and interoperability challenges. Market research firms are predicting rapid expansion in the market for Internet of Things platforms as organisations across sectors accelerate deployments of connected devices and analytics.…

Broadcom’s decision to end the Advantage Partner Programme for VMware Cloud Service Providers, set for 2026, risks shrinking Europe’s cloud ecosystem, sparking legal challenges and concerns over data sovereignty and reduced customer choice. Broadcom has told VMware Cloud Service Providers that the Advantage Partner Programme will not be renewed,…

Europe faces a multi-hundred billion euro challenge to modernise its electricity networks, with private capital playing an essential role amid regulatory hurdles and the push for smarter, staged investments that ensure system resilience post-2025 outages. Europe faces a monumental task to upgrade its electricity networks if it is to…

Market analysis indicates significant growth for interactive voice response systems, driven by AI integration, cloud adoption, and evolving customer needs across sectors including banking, healthcare, and retail, with industry leaders investing in conversational, multilingual solutions. Worldwide market analysis points to a sustained expansion in interactive voice response (IVR) technology…