Abacus expands UK incident response team to enhance regional cyber support

Abacus has bolstered its UK incident response capabilities with new specialist staff to deliver quicker support and foster closer collaboration within its expanded global operations, amid rising concerns over breach handling and a growing cyber ecosystem.

Abacus has widened its UK incident response capability, adding specialist staff in Britain to give customers and partners faster support during cyber incidents and to strengthen its “follow-the-sun” operating model across EMEA. According to the company, the team was first established six years ago and began as a rapid recovery service before being built out into a broader response function that can work alongside forensic firms, lawyers and insurers during an incident.

The move comes as the company seeks to deepen its role in a wider incident response ecosystem, with Abacus saying the UK base should allow closer collaboration, earlier engagement and more immediate communication with regional partners. The firm said the aim is to provide a more structured and coordinated recovery effort, while remaining a reliable extension of clients’ own teams and of the specialists they typically bring in when a breach hits.

The expansion also lands against a backdrop of growing concern about how organisations handle breaches. Kocho, a managed services provider, said its research found that more than a quarter of cyber professionals had felt pressure to conceal a data loss incident rather than report it. The survey pointed to a blame culture, strained relationships between operational security teams and senior leaders, and uneven confidence about incident detection and response between the boardroom and those closer to the front line. Hannah Birch, Kocho’s chief executive, said the sector needs to stop treating every breach as a sign of failure and instead recognise that many attacks are part of coordinated campaigns targeting sectors and supply chains.

Abacus has been broadening its security footprint in other ways too. Earlier this year, the group said it had acquired Entara, a Chicago-based MSP and MSSP serving financial services and other regulated industries, adding further incident response capability and digital infrastructure expertise to its portfolio. The company also says it offers 24/7 incident response support, including ransomware recovery, and has recently secured CREST accreditation for penetration testing, underscoring its push to position itself as a broader cyber services partner rather than solely a recovery specialist.

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Source: Fuse Wire Services