9:08 am – November 5, 2026 November 5, 2026
The companies plan joint offerings to help customers move beyond limited trials, combining ServiceNow’s platform with LTM’s services and governance tools. LTM’s reported efficiency gains are projections, not independently verified results. LTM and ServiceNow plan to broaden their partnership around enterprise use of agentic artificial intelligence, aiming to help customers…
Broader product ranges, mixed-case orders and persistent labour shortages are pushing beverage distributors to use warehouse software to improve accuracy, safety and throughput. Beverage warehouse operators are under mounting pressure from a familiar mix of problems: more stock-keeping units, more mixed orders, tighter delivery expectations and a labour market that…
AI agents could take on repetitive investigations, shifting security teams towards incident ownership, SOC engineering and exposure management , while keeping human oversight essential. Artificial intelligence is beginning to reshape the security operations centre in ways that go well beyond faster alert handling. A sponsored summary of Gartner’s 2026 research…
From 1 November 2026, new and renewed Power Platform and Dynamics 365 licences will lose seeded AI Builder credits, pushing organisations towards Copilot Credits and a fresh look at costs. A recent guide to intelligent document processing may read like a buyer’s checklist, but for Microsoft administrators it highlights a…
Employee names, roles and photographs shared online can help criminals craft convincing impersonation attempts, with generative AI making personalised scams easier to produce at scale. Companies that publish staff names, job titles, photographs and internal details online may be handing criminals a ready-made toolkit, according to Anastasia Patrusheva of the…
Scaling AI takes more than a successful model: businesses must align data, workflows and oversight, then track whether deployment improves speed, accuracy and costs. Moving artificial intelligence from a successful proof of concept into day-to-day business use is often where the real difficulty begins. In an interview with Analytics Insight,…
A PYMNTS Intelligence survey found 59% of firms using at least three AI fraud tools said they stopped 90% or more of attempted fraud before losses, compared with 32% of businesses using no AI. Companies that use several artificial intelligence fraud tools appear far more likely to stop attempted theft…
Whitepapers
Leading enterprises are adopting AI-powered data platforms to transform complex supply chains into agile, predictive systems, boosting resilience and competitiveness amid global disruptions. In today’s interconnected and highly volatile global economy, supply chains have become both more complex and indispensable to business success across diverse sectors such as retail, manufacturing,…
Deepak Gupta, EVP at Volante Technologies, leads the charge in transforming global payments infrastructure with cloud-native solutions, as the sector accelerates towards real-time, AI-driven innovations and legacy system modernisation. Deepak Gupta, Executive Vice President of Engineering, Product, and Services at Volante Technologies, plays a crucial role in steering the company’s…
As agentic AI promises to revolutionise business operations, no-code platforms are emerging as the crucial enabler, reducing complexity and speeding up deployment across sectors. This shift not only democratises AI adoption but also addresses longstanding enterprise challenges, ushering in a new era of autonomous workflows. Artificial Intelligence (AI) continues to…
Emerging AI technology is transforming how cleaning businesses manage after-hours calls, outperforming voicemail and call centres in efficiency, scalability, and customer experience to boost bookings and revenue. In the competitive cleaning services industry, where leads are often urgent and highly time-sensitive, the ability to capture and convert after-hours calls is…
Customer experience automation (CXA) is revolutionising SaaS businesses by enhancing engagement through AI-driven tools, boosting operational efficiency, and delivering personalised, 24/7 support at scale. Customer experience automation (CXA) is transforming how SaaS businesses engage with their customers by accelerating interactions and delivering highly personalized service. By harnessing technologies such as…
Mistral AI aims to transform Industry 4.0 with strategic Stellantis partnership and €1.7bn funding
By News RoomParis-based startup Mistral AI is expanding its influence in Industry 4.0 through a landmark deal with Stellantis, backed by €1.7 billion in funding and a strategic partnership with ASML, signalling a shift towards customised, enterprise-focused AI solutions in manufacturing. Paris-based startup Mistral AI is accelerating its push into Industry 4.0…
ServiceNow’s AI Experience transforms enterprise workflows with unified, multimodal AI platform
By News RoomServiceNow launches AI Experience, a pioneering platform that integrates voice, text, images, and web interactions to revolutionise enterprise operations, improve productivity, and enhance customer engagement. ServiceNow has unveiled AI Experience, a transformative AI platform designed to unify people, data, and workflows into a seamless, conversational interface tailored for enterprise use.…
Databricks accelerates growth with new acquisitions to enhance AI and database offerings
By News RoomFollowing a $22 billion funding spree, Databricks expands its AI and database ecosystem through key acquisitions, including Mooncake Labs and Neon, to streamline data management and AI integration at scale. Databricks, flush with nearly $22 billion raised in funding rounds including a landmark $10 billion round in December 2024, has…
As advancements in speech recognition and large language models accelerate, verticalised voice AI is emerging as the key to transforming regulated industries like healthcare, finance, and logistics—delivering automation, compliance, and competitive advantage beyond traditional transcription tools. Every decade or so, a new technological interface emerges that revolutionises not only how…
Advancements in agentic AI are reshaping supply chain operations by enabling autonomous decision-making supported by human oversight, promising increased efficiency, resilience, and customisation across global logistics networks. Imagine onboarding a new intern enthusiastic but inexperienced in supply chain operations. This scenario increasingly resembles the integration of agentic artificial intelligence (AI)…
Sprinklr has introduced a suite of AI-powered updates to its CXM platform, including the launch of Sprinklr Copilot and AI Agents, signalling a new era in automated customer service, marketing, and feedback analysis.Sprinklr has recently unveiled a comprehensive suite of AI-driven enhancements across its unified Customer Experience Management (CXM) platform,…
Databricks launches Data Intelligence for Cybersecurity, a comprehensive platform integrating AI and data governance to enhance enterprise defence against sophisticated cyber threats, amid rising malware and encrypted attack trends. Databricks has launched Data Intelligence for Cybersecurity, a comprehensive suite designed to enhance organisations’ defences against the rapidly evolving threat landscape…
