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   9:00 am – November 5, 2026

The companies plan joint offerings to help customers move beyond limited trials, combining ServiceNow’s platform with LTM’s services and governance tools. LTM’s reported efficiency gains are projections, not independently verified results. LTM and ServiceNow plan to broaden their partnership around enterprise use of agentic artificial intelligence, aiming to help customers…

Broader product ranges, mixed-case orders and persistent labour shortages are pushing beverage distributors to use warehouse software to improve accuracy, safety and throughput. Beverage warehouse operators are under mounting pressure from a familiar mix of problems: more stock-keeping units, more mixed orders, tighter delivery expectations and a labour market that…

AI agents could take on repetitive investigations, shifting security teams towards incident ownership, SOC engineering and exposure management , while keeping human oversight essential. Artificial intelligence is beginning to reshape the security operations centre in ways that go well beyond faster alert handling. A sponsored summary of Gartner’s 2026 research…

Employee names, roles and photographs shared online can help criminals craft convincing impersonation attempts, with generative AI making personalised scams easier to produce at scale. Companies that publish staff names, job titles, photographs and internal details online may be handing criminals a ready-made toolkit, according to Anastasia Patrusheva of the…

Scaling AI takes more than a successful model: businesses must align data, workflows and oversight, then track whether deployment improves speed, accuracy and costs. Moving artificial intelligence from a successful proof of concept into day-to-day business use is often where the real difficulty begins. In an interview with Analytics Insight,…

A PYMNTS Intelligence survey found 59% of firms using at least three AI fraud tools said they stopped 90% or more of attempted fraud before losses, compared with 32% of businesses using no AI. Companies that use several artificial intelligence fraud tools appear far more likely to stop attempted theft…

Omnichat’s Commerce Leadership Forum 2025 showcased how AI-powered messaging platforms like WhatsApp are transforming customer interactions and operational efficiency across industries, with leading brands sharing success stories. Omnichat, a prominent omnichannel AI customer experience platform, recently convened its Commerce Leadership Forum 2025 Series across the Meta Singapore and Meta Malaysia…

Zacks Research has upgraded Freshworks Inc. to a strong-buy rating, citing improving earnings estimates and positive analyst sentiment despite ongoing profitability challenges, signalling a potential rally for investors. Zacks Research recently upgraded Freshworks Inc. (NASDAQ: FRSH) from a hold rating to a strong-buy rating. This significant upgrade, announced on Monday,…

Seven emerging mid-cap companies across diverse sectors, from quantum computing to biotech, are gaining investor attention for their growth potential and strategic developments, signalling a vibrant shift in this market segment. Mid-cap stocks, representing companies with market capitalisations typically ranging from $2 billion to $10 billion, continue to attract investors…

Omnichat’s Commerce Leadership Forum 2025 revealed transformative AI and data-driven strategies redefining customer interactions, highlighted by Volvo Car Malaysia’s groundbreaking use of WhatsApp for automotive sales and engagement. Omnichat, a prominent player in omnichannel AI customer experience platforms, recently convened its Commerce Leadership Forum 2025 Series at Meta’s offices in…

Australian B2B PR agency Azk Media introduces ‘Gen Engine Optimisation’ (GEO), a new approach prioritising third-party credibility to enhance brand visibility in an era where AI-powered search tools increasingly influence buyer decisions, reshaping the future of B2B marketing strategies. AZK Media, an Australian-based B2B public relations and marketing agency, has…

AI is accelerating across the Middle East, with regional governments and industries leveraging the technology to boost GDP, drive innovation, and promote sustainable development amidst ambitious strategic initiatives. Artificial intelligence (AI) has transitioned from a futuristic concept to a tangible economic driver across the Middle East, reflecting a growing regional…

Anthropic’s soaring revenues and valuations underscore the transformative expansion of the AI ecosystem, driven by investor confidence, international growth, and emerging legal challenges, amid a complex web of stakeholders including cloud providers and data annotators. The AI value chain features a complex ecosystem of stakeholders, each playing a critical role…

Murex expands its strategic partnership with AWS to enhance its MX.3 platform with new managed services and cloud-native risk analytics, transforming how financial institutions manage operations amid industry demands. Murex, a global leader in cross-asset financial technology solutions, has expanded its long-standing collaboration with Amazon Web Services (AWS) through a…

LG CNS and Canadian AI firm Cohere launch AgenticWorks, a secure, no-code platform designed to bring autonomous, customised AI solutions to Korea’s corporate sector, prioritising data sovereignty and operational control amidst industry challenges.LG CNS is making significant strides in the development and deployment of agentic artificial intelligence (AI), a next-generation…

TechSee partners with SOFTEL Communications to integrate advanced visual AI capabilities into enterprise contact centres, aiming to enhance customer support with real-time visual engagement and automation. TechSee, a leader in Visual Agentic AI, has announced a strategic partnership with SOFTEL Communications, a specialist in enterprise contact centre solutions and customer…