As artificial intelligence becomes integral to business, hidden use of unsanctioned AI tools—known as shadow AI—poses mounting security and compliance challenges, prompting a shift from bans to nuanced governance strategies. Advanced artificial intelligence (AI) technologies, especially large language models (LLMs), are rapidly becoming fundamental tools in modern business operations. According…

European customer service outsourcing firm Simply Contact has established an advisory board comprising industry experts to enhance its strategic approach, integrate advanced tools like AI, and strengthen employee and client relations amid expanding global operations. A prominent European customer service outsourcing company, Simply Contact, has launched an advisory board to…

AI voice agents are rapidly transforming customer interactions by providing natural, multilingual, and around-the-clock support, promising substantial operational savings and enhanced customer satisfaction across industries. AI voice agents are swiftly becoming a transformative force in call centre automation, redefining how businesses manage customer interactions. These AI-powered systems simulate human-like conversations…

The global enterprise AI market is set to more than double by 2030, driven by technological advances, widespread adoption across industries, and soaring investment, although some warn of potential bubbles amid uncertain returns. Enterprise artificial intelligence (AI) is rapidly transforming how businesses operate across industries, helping them to address rising…

Taiwan-based AMobile Solutions showcases its latest Genio platform solutions at the Embedded Systems Design Forum 2025, delivering high-performance, energy-efficient AI processing for smart cities, retail, and industrial applications, backed by MediaTek’s cutting-edge chips. AMobile Solutions Corp., a Taiwan-based AIoT hardware provider, is advancing real-world edge AI applications with its Genio…

The integration of artificial intelligence into project management is accelerating, offering automated workflows, predictive analytics, and enhanced collaboration, transforming how organisations deliver projects amidst increasing complexity and remote work challenges.Managing projects in the modern digital economy is increasingly challenging, as project managers must juggle time, cost, quality, and human resources…

With less than a year until Windows 10’s support ends, Microsoft urges users to transition to Windows 11, highlighting enhanced security features and AI-driven productivity tools to stay competitive in the evolving digital landscape. The countdown is on as Windows 10 approaches its official end of support on October 14,…

Nuvias UC redefines its structure and expands services in response to digital transformation, forming strategic alliances and focusing on cloud solutions to lead the evolving unified communications landscape in Europe. Nuvias UC is positioning itself at the forefront of the evolving unified communications (UC) landscape, reshaping its structure and expanding…

Asanti Data Centres, Sumillion, and Northamber form a strategic alliance to deliver eco-friendly, scalable colocation solutions, reinforcing the UK’s move towards greener IT infrastructure with enhanced ESG commitments. Asanti Data Centres Ltd, a prominent UK colocation data centre provider, has announced a new partnership with Sumillion, the UK’s most sustainable…

Cohesity’s latest advancements in cyber resilience, combined with Semperis’ expertise, introduce innovative tools to safeguard organisations’ critical identity infrastructure and combat rising ransomware and malware threats, setting a new industry standard for comprehensive security. The cybersecurity landscape is undergoing a transformative shift as organisations face increasingly sophisticated and frequent cyber…

BlackFog, a cybersecurity firm specialising in anti-data exfiltration technology, announces a new partnership with Exertis Enterprise to expand its presence across Europe, providing advanced protection against sophisticated cyber threats and data breaches. BlackFog, a global cybersecurity company specialising in anti-data exfiltration (ADX) technology, has announced a new distribution partnership…

Microsoft unveils a series of enhancements to Windows 365, including expanded regional access, AI-integrated endpoint management, and resilience features like Cloud PC recovery, amid industry recognition as a leader in Desktop as a Service. Since its launch four years ago, Windows 365 has significantly influenced the way organisations approach cloud…