Healthcare organisations are increasingly adopting predictive analytics to enhance patient outcomes, improve operational efficiency, and make better use of limited resources, signalling a transformative move towards proactive, personalised care. Healthcare organisations face mounting pressure to improve outcomes while containing costs and making better use of scarce resources. According to the…

A horizontal shift towards agentic AI in customer service is accelerating, with forecasts indicating nearly half of all service cases will be resolved autonomously by 2027, prompting a fundamental overhaul of enterprise systems and workforce planning. Customer service is shifting from incremental automation to a model in which agentic AI…

The ESM market is projected to almost double by 2032, driven by increased cloud adoption, AI integration, and cross-departmental service optimisations, transforming enterprise workflows worldwide. According to the original report, the enterprise service management (ESM) platforms market is set to nearly double from $6.2 billion in 2025 to $12.1 billion…

Nvidia’s AI Aerial platform is set to revolutionise 6G networks by embedding AI as a native function, enabling networks to sense, compute, and adapt in real time through integrated sensing, digital twins, and open-source developer tools. If 5G was about connecting everything, 6G will be about making everything intelligent ,…

China is transforming its vast fibre network from basic coverage into a platform for premium services, leveraging AI and policy initiatives to fuel smart cities, enterprise solutions, and revenue growth amid market saturation. China’s broadband transformation is no longer about laying cable; it is about turning an already vast fibre…

A GSMA Intelligence study reveals that adopting smarter spectrum pricing and renewal practices could free up hundreds of billions of euros for network upgrades and accelerate Europe’s roll-out of standalone 5G, addressing current lagging deployment compared to global peers. Europe’s mobile operators could free up billions for network build‑out and…

As operators confront the rising scale and complexity of 5G networks, artificial intelligence is revolutionising network planning with predictive analytics, decentralised control, and automation, promising enhanced resilience and cost efficiency amidst rapid traffic growth. The age of reactive network planning is ending as operators confront the scale and dynamism of…

With mainstream eSIM adoption and travel-specific eSIMs gaining ground, businesses are rapidly shifting from traditional roaming models to optimise costs, compliance, and continuity, marking 2026 as the pivotal year for enterprise connectivity transformation. For years global companies treated mobile connectivity as an operational nuisance: fragmented roaming contracts, unpredictable invoices and…

The undersea network of cables is undergoing a dramatic transformation, evolving from simple connectivity links to strategic, high-capacity infrastructure tailored for AI workloads, reshaping ownership, geopolitics, and resilience strategies to meet surging digital demands. The undersea arteries of the internet are being reimagined as strategic, high‑capacity infrastructure tailored for an…

The roll-out of 5G technology is not just about faster connections; it is revolutionising mobile app design, enabling real-time features, immersive experiences, and massive device connectivity, but introduces new technical and commercial challenges that need strategic planning. 5G is not merely a faster radio for phones; it is reshaping mobile…

As rack densities soar above 70 kW, data centres are increasingly adopting two‑phase liquid cooling to manage heat loads, promising higher efficiency, operational savings, and large-scale deployment prospects amidst a challenging thermal environment. Data centre operators confronting an intensifying thermal crisis are increasingly turning to two‑phase liquid cooling to manage…

AppsFlyer’s year-end analysis highlights a move towards retention-led strategies, rapid AI adoption, and platform-specific regional trends shaping the future of mobile marketing in 2025. AppsFlyer’s year-end analysis of global app marketing activity paints a picture of a market in the midst of structural change, driven by platform divergence, the rise…