7:33 pm – October 23, 2025 October 23, 2025
A major AWS outage originating from its US-East-1 region has disrupted over 2,500 companies worldwide, highlighting the fragility of Silicon Valley’s cloud-centric infrastructure and prompting calls for more resilient, decentralised systems. On October 20, 2025, Amazon Web Services (AWS) experienced a significant outage originating from its US-East-1 region in Northern…
B2B marketers are increasingly leveraging AI and intent data to refine ABM tactics, with personalised content and continuous engagement redefining the buyer journey amid rising digital research and self-serve preferences. Account-based marketing (ABM) continues to promise B2B marketers a more targeted and efficient route to success by focusing efforts…
IBM’s new Spyre Accelerator, set for release in October 2025, aims to bring generative AI capabilities to enterprise mainframes, combining security, speed, and flexibility for small and medium-sized businesses seeking to modernise their data infrastructure. IBM has announced the upcoming general availability of its latest AI innovation, the Spyre…
Volkswagen transforms lead generation with AI-driven data integration and personalised customer experiences
By News RoomVolkswagen Middle East has enhanced its lead generation strategy through seamless online and offline data integration, resulting in higher quality leads, cost reductions, and innovative AI-powered customer support, signalling a new era of efficiency and engagement in automotive marketing. Volkswagen Middle East has successfully enhanced its lead generation strategy by…
Capita faces record £14 million ICO fine after ransomware attack exposes personal data of 6.6 million
By News RoomUK’s largest outsourcing firm Capita has been fined £14 million by the ICO following a severe ransomware attack that compromised personal data of over 6.6 million individuals, highlighting critical cybersecurity lapses and regulatory repercussions. Capita, the UK’s largest outsourcing firm, has been handed a record £14 million fine by the…
Wolters Kluwer launches Expert AI as a core upgrade to its CCH Axcess platform, embedding advanced generative and agentic AI features to automate processes, enhance decision-making, and unify workflows across tax, audit, and firm management tasks. Wolters Kluwer has launched Expert AI, a significant advancement woven into its CCH Axcess…
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LG CNS and Canadian AI firm Cohere launch AgenticWorks, a secure, no-code platform designed to bring autonomous, customised AI solutions to Korea’s corporate sector, prioritising data sovereignty and operational control amidst industry challenges.LG CNS is making significant strides in the development and deployment of agentic artificial intelligence (AI), a next-generation…
TechSee partners with SOFTEL Communications to integrate advanced visual AI capabilities into enterprise contact centres, aiming to enhance customer support with real-time visual engagement and automation. TechSee, a leader in Visual Agentic AI, has announced a strategic partnership with SOFTEL Communications, a specialist in enterprise contact centre solutions and customer…
Turvo’s integrated platform automates routine microtasks within logistics operations, enabling companies to save over $100,000 annually without expanding their workforce and transforming operational efficiency. In the often incremental and detail-heavy world of logistics operations, it is not a single glaring failure but the accumulation of small, fragmented tasks that chips…
TechSee and SOFTEL Communications have formed a strategic alliance to introduce AI-powered visual engagement tools into enterprise contact centres, aiming to transform customer support with real-time diagnostics, augmented reality, and human-centric automation. TechSee, a leader in Visual Agentic AI, has announced a strategic partnership with SOFTEL Communications, a specialist in…
Chemeria celebrates 52 years with the launch of an advanced autonomous AI toolkit for organisational workflows
By News RoomCalifornia-based Chemeria Consultancy marks its 52nd anniversary by debuting the Colloquy Agentic AI Toolbox, an all-in-one automation platform designed to transform enterprise operations with autonomous digital agents amid a special Jubilee promotion. Chemeria Consultancy, a pioneering AI development company based in California, has marked its 52nd anniversary by unveiling the…
Mongrove’s acquisition of LimitlessB2B signals a shift towards integrated revenue-focused communication strategies
By News RoomGlobal communications firm Mongrove has acquired UK-based lead generation specialist LimitlessB2B, aiming to combine media influence with direct sales enablement, marking a new era of end-to-end client growth solutions. Mongrove, a global communications firm renowned for its expertise in reputation building and media strategy, has announced the acquisition of LimitlessB2B,…
Businesses are overlooking valuable growth opportunities within their existing resources. A strategic focus on reactivating dormant leads and auditing AI infrastructure promises higher returns and sustainable growth in a rapidly evolving marketing landscape. In today’s rapidly evolving marketing landscape, businesses are often caught in a relentless pursuit of “more”—more leads,…
Azure SRE Agent enters public preview with enterprise-ready automation and code integration
By News RoomMicrosoft launches the Azure SRE Agent in public preview, offering instant, AI-powered operational support across the Azure ecosystem with enhanced governance, incident management, and code-linked diagnostics designed to lower downtime and streamline cloud management. The Azure SRE Agent has entered public preview, now accessible instantly to all Azure users without…
Syncron recognised as a major disruptor in AI-enabled aftermarket service platforms for 2025
By News RoomSyncron has been named a Major Player in the 2025 IDC MarketScape for its innovative, AI-driven aftermarket service lifecycle management platform, expanding its influence in complex enterprise ecosystems. Syncron, a company specialising in intelligent aftermarket Service Lifecycle Management (SLM) solutions, has been identified as a Major Player in the 2025…
A landmark $14.2 billion agreement between CoreWeave and Meta highlights the accelerating race for AI hardware dominance, amid rising strategic investments across the industry’s key players. The AI infrastructure landscape is increasingly defining the competitive edge in the technology sector, as recent weeks have seen a surge in multi-billion-dollar deals…
Ven Tee’s bold shift from banking to real estate exemplifies resilience and technological savvy
By News RoomFrom a banking career limited by promotion caps, Ven Tee’s decisive pivot to real estate has propelled him into leadership, leveraging innovative tools amidst a booming industry driven by young entrepreneurs and rapid global expansion. Ven Tee’s transition from banking to real estate epitomises the power of resilience and decisive…
Amazon’s cloud dominance persists amid slowing growth and rising AI investments in Q2 2025
By News RoomAmazon’s Q2 2025 results highlight the continued strength of AWS, driven by new AI infrastructure and major corporate contracts, as the company balances cloud dominance with retail and advertising expansion in a competitive landscape. Amazon’s second-quarter results for 2025 reinforce the dominance of its cloud computing arm, Amazon Web Services…
