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Amid rising AI workloads and energy costs, UK organisations are rethinking data centre placements and architectures, prioritising resilience, regional energy capacity, and hybrid solutions to meet accelerating capacity needs and ensure security. UK organisations are reworking their data centre strategies as a convergence of AI workloads, higher electricity prices and…

Cisco unveils a specialised hypervisor aimed at simplifying deployment for on-premises calling applications, challenging VMware’s dominance in collaboration workload virtualisation amid shifting vendor strategies. Cisco is preparing to ship a pared-back hypervisor aimed specifically at running its calling applications, offering customers an alternative to VMware for virtualising services such as…

By 2026, rising legal, energy and connectivity demands are transforming cloud infrastructure strategies, emphasizing jurisdictional control and energy resilience as key competitive factors. As the Internet matures, the practical limits on where and how infrastructure can grow are becoming as important as the technology that powers it. Market forecasts…

The market for specialised IoT routers is experiencing rapid growth, fuelled by 5G deployment and smart-city projects, though security and interoperability challenges remain as competition intensifies among providers. The market for routers tailored to Internet of Things deployments is entering a phase of rapid expansion as enterprises and public…

Workato launches the industry’s first fully managed Enterprise Model Context Protocol (MCP), enabling secure, scalable AI agent operations across organisational systems and driving the realisation of the ‘agentic enterprise’. Workato has unveiled its Enterprise Model Context Protocol (MCP), positioning it as the industry’s first fully managed, enterprise-grade platform designed to…

Microsoft has unveiled Copilot, an integrated AI assistant in Windows 11, revolutionising personal computing with proactive, conversational, and efficient support across productivity, system management, and accessibility features. In September 2023, Microsoft unveiled Microsoft Copilot, a groundbreaking AI-powered assistant embedded across Windows, Microsoft 365, Bing, and Edge. This initiative represents a…

Businesses are increasingly leveraging artificial intelligence to transform marketing efforts, delivering highly personalised customer experiences and gaining a competitive edge amid evolving market demands, despite facing implementation challenges. In today’s fiercely competitive business landscape, the adoption of Artificial Intelligence (AI) in marketing has shifted from a luxury to a necessity.…

Google unveils an expanded suite of AI tools in 2023, enhancing accessibility, security, and automation for developers and businesses seeking to harness AI’s transformative potential. Artificial Intelligence (AI) has emerged as a transformative force across numerous industries, enabling businesses to enhance operational efficiency, elevate customer experiences, and tap into new…

Essential Takeaways China’s pivot reshapes the server mix: Regulatory curbs on NVIDIA accelerators are pushing Chinese deployments toward domestic AI silicon and non-CUDA stacks. This fragments software ecosystems and rebalances platform choices in one of the world’s largest markets (T1) (T3). A new alliance logic in PCs and servers: NVIDIA’s…

The rapidly expanding AI infrastructure market, projected to surpass $309 billion by 2031, is being reshaped by hardware diversification, increased industry investment, and rising emphasis on sustainability and governance, signalling a new phase in the AI industrial revolution. The artificial intelligence (AI) infrastructure market is undergoing a dramatic transformation, scaling…

As artificial intelligence becomes integral to business, hidden use of unsanctioned AI tools—known as shadow AI—poses mounting security and compliance challenges, prompting a shift from bans to nuanced governance strategies. Advanced artificial intelligence (AI) technologies, especially large language models (LLMs), are rapidly becoming fundamental tools in modern business operations. According…

European customer service outsourcing firm Simply Contact has established an advisory board comprising industry experts to enhance its strategic approach, integrate advanced tools like AI, and strengthen employee and client relations amid expanding global operations. A prominent European customer service outsourcing company, Simply Contact, has launched an advisory board to…

AI voice agents are rapidly transforming customer interactions by providing natural, multilingual, and around-the-clock support, promising substantial operational savings and enhanced customer satisfaction across industries. AI voice agents are swiftly becoming a transformative force in call centre automation, redefining how businesses manage customer interactions. These AI-powered systems simulate human-like conversations…