Oracle announces major updates to its AI Agent Studio for Fusion Applications, including a new AI Agent Marketplace, enhanced support for leading LLMs, and advanced workflow tools to accelerate enterprise AI integration. Oracle has unveiled significant updates to its AI Agent Studio for Fusion Applications, introducing an AI Agent Marketplace…

Sales enablement is undergoing a transformation with a new focus on sophisticated KPIs, AI, and analytics to optimise B2B sales performance in an increasingly complex landscape, promising significant business gains by 2025. Sales enablement has rapidly evolved in recent years, fundamentally reshaping how businesses optimise their sales performance in the…

InspireXT has announced a strategic partnership with Databricks to integrate their platforms, aiming to transform supply chains in Pharmaceuticals, Manufacturing, and Retail with resilient, data-driven solutions that enhance efficiency and sustainability. InspireXT has announced a strategic partnership with Databricks aimed at advancing supply chain transformation by integrating Databricks’ Data Intelligence…

As AI platforms like ChatGPT and Google’s AI Overviews shape buyer discovery, companies must recalibrate their positioning strategies—focusing on consistent, trustworthy mentions across channels and targeted content—to stay visible in the evolving landscape. Competitive positioning remains a cornerstone of effective product marketing, ensuring that buyers swiftly grasp what a product…

Enterprise CFOs are rebalancing their AI budgets in 2026, emphasising outcome-driven investments and infrastructure growth amid cautious optimism towards AI agents and strategic automation upgrades. Enterprise spending on generative artificial intelligence (GenAI) is undergoing a significant recalibration as CFOs adopt a more discerning approach to investment in 2026. According to…

Salesforce launches Agentforce Vibes, an AI-powered integrated development environment featuring autonomous coding agents and seamless integration with enterprise workflows, signalling a new era in autonomous software development. Salesforce has launched a new AI-powered integrated development environment (IDE), Agentforce Vibes, aimed at meeting growing enterprise demand for AI-driven software development techniques,…

Microsoft has unveiled Copilot, an integrated AI assistant in Windows 11, revolutionising personal computing with proactive, conversational, and efficient support across productivity, system management, and accessibility features. In September 2023, Microsoft unveiled Microsoft Copilot, a groundbreaking AI-powered assistant embedded across Windows, Microsoft 365, Bing, and Edge. This initiative represents a…

Workato launches the industry’s first fully managed Enterprise Model Context Protocol (MCP), enabling secure, scalable AI agent operations across organisational systems and driving the realisation of the ‘agentic enterprise’. Workato has unveiled its Enterprise Model Context Protocol (MCP), positioning it as the industry’s first fully managed, enterprise-grade platform designed to…

Google unveils an expanded suite of AI tools in 2023, enhancing accessibility, security, and automation for developers and businesses seeking to harness AI’s transformative potential. Artificial Intelligence (AI) has emerged as a transformative force across numerous industries, enabling businesses to enhance operational efficiency, elevate customer experiences, and tap into new…

Businesses are increasingly leveraging artificial intelligence to transform marketing efforts, delivering highly personalised customer experiences and gaining a competitive edge amid evolving market demands, despite facing implementation challenges. In today’s fiercely competitive business landscape, the adoption of Artificial Intelligence (AI) in marketing has shifted from a luxury to a necessity.…

European customer service outsourcing firm Simply Contact has established an advisory board comprising industry experts to enhance its strategic approach, integrate advanced tools like AI, and strengthen employee and client relations amid expanding global operations. A prominent European customer service outsourcing company, Simply Contact, has launched an advisory board to…

AI voice agents are rapidly transforming customer interactions by providing natural, multilingual, and around-the-clock support, promising substantial operational savings and enhanced customer satisfaction across industries. AI voice agents are swiftly becoming a transformative force in call centre automation, redefining how businesses manage customer interactions. These AI-powered systems simulate human-like conversations…