Author: Gary Flood
Gary Flood
Gary has been writing about enterprise IT for over three decades, pivoting into computer journalism after a first job as an AI Programmer for Logica.
New York passes a law mandating transparency in advertising involving synthetic people, but faces an imminent federal challenge as President…
Enterprise service management platforms are expanding beyond IT, driven by AI, cloud adoption, and cross-departmental integration, reshaping service delivery and…
Healthcare organisations are increasingly adopting predictive analytics to enhance patient outcomes, improve operational efficiency, and make better use of limited…
A horizontal shift towards agentic AI in customer service is accelerating, with forecasts indicating nearly half of all service cases…
The ESM market is projected to almost double by 2032, driven by increased cloud adoption, AI integration, and cross-departmental service…
Nvidia’s AI Aerial platform is set to revolutionise 6G networks by embedding AI as a native function, enabling networks to…
A GSMA Intelligence study reveals that adopting smarter spectrum pricing and renewal practices could free up hundreds of billions of…
China is transforming its vast fibre network from basic coverage into a platform for premium services, leveraging AI and policy…
As operators confront the rising scale and complexity of 5G networks, artificial intelligence is revolutionising network planning with predictive analytics,…
With mainstream eSIM adoption and travel-specific eSIMs gaining ground, businesses are rapidly shifting from traditional roaming models to optimise costs,…