12:09 pm – October 23, 2025 October 23, 2025
A major AWS outage originating from its US-East-1 region has disrupted over 2,500 companies worldwide, highlighting the fragility of Silicon Valley’s cloud-centric infrastructure and prompting calls for more resilient, decentralised systems. On October 20, 2025, Amazon Web Services (AWS) experienced a significant outage originating from its US-East-1 region in Northern…
B2B marketers are increasingly leveraging AI and intent data to refine ABM tactics, with personalised content and continuous engagement redefining the buyer journey amid rising digital research and self-serve preferences. Account-based marketing (ABM) continues to promise B2B marketers a more targeted and efficient route to success by focusing efforts…
IBM’s new Spyre Accelerator, set for release in October 2025, aims to bring generative AI capabilities to enterprise mainframes, combining security, speed, and flexibility for small and medium-sized businesses seeking to modernise their data infrastructure. IBM has announced the upcoming general availability of its latest AI innovation, the Spyre…
Volkswagen transforms lead generation with AI-driven data integration and personalised customer experiences
By News RoomVolkswagen Middle East has enhanced its lead generation strategy through seamless online and offline data integration, resulting in higher quality leads, cost reductions, and innovative AI-powered customer support, signalling a new era of efficiency and engagement in automotive marketing. Volkswagen Middle East has successfully enhanced its lead generation strategy by…
Capita faces record £14 million ICO fine after ransomware attack exposes personal data of 6.6 million
By News RoomUK’s largest outsourcing firm Capita has been fined £14 million by the ICO following a severe ransomware attack that compromised personal data of over 6.6 million individuals, highlighting critical cybersecurity lapses and regulatory repercussions. Capita, the UK’s largest outsourcing firm, has been handed a record £14 million fine by the…
Wolters Kluwer launches Expert AI as a core upgrade to its CCH Axcess platform, embedding advanced generative and agentic AI features to automate processes, enhance decision-making, and unify workflows across tax, audit, and firm management tasks. Wolters Kluwer has launched Expert AI, a significant advancement woven into its CCH Axcess…
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Kbro Broadband accelerates Taiwan’s broadband upgrade with DOCSIS 4.0 and Wi-Fi 7 at SCTE expo
By News RoomTaiwanese broadband provider Kbro Broadband leverages international partnerships and cutting-edge technology at the SCTE Cable-Tec Expo to fast-track the rollout of next-generation network infrastructure, including DOCSIS 4.0, Wi-Fi 7, and virtualised platforms, aiming to meet rising high-bandwidth demands. At the recent SCTE Cable-Tec Expo held from September 29 to October…
Org Group’s strategic investment accelerates growth of Irish AI contact centre innovator
By News RoomMultinational Org Group acquires minority stake in HappyPath Labs, aiming to boost customer experience offerings with cutting-edge AI and cloud contact centre solutions. The multinational professional services company Org Group has taken a strategic step by acquiring a minority stake in HappyPath Labs, a fast-growing Irish technology firm renowned for…
Peak’s new agentic AI suite promises to revolutionise retail and manufacturing operations
By News RoomPeak, a UiPath company, introduces a suite of Agentic AI tools capable of autonomously predicting scenarios and executing actions to optimise operational efficiency across retail and manufacturing sectors, marking a significant shift from traditional AI systems. Peak, a UiPath company, has unveiled its new suite of Agentic AI solutions designed…
Lorien AI’s adaptive automation revolutionises mortgage industry with advanced AI agents
By News RoomMarcus Arkan’s Lorien AI is transforming mortgage lending by integrating sophisticated AI agents capable of handling complex, document-intensive workflows with transparency and affordability, enabling smaller lenders to compete more effectively in a rapidly evolving landscape. Marcus Arkan, founder and CEO of Lorien AI, is pioneering transformative change in the mortgage…
Voice AI accelerates dominance in customer service with proven ROI and operational disruption
By News RoomRapid growth and proven success cases are transforming voice AI from a futuristic tool into an essential asset for businesses seeking cost savings, revenue growth, and competitive advantage in customer engagement. Voice AI is rapidly transforming the landscape of customer service by shifting businesses from reactive to proactive engagement, reshaping…
DigitalOcean has announced a major expansion of its AI ecosystem and launched a new AI Partner Program at its Deploy London conference, focusing on integrating advanced GPU capabilities and fostering innovation among startups and developers. DigitalOcean, the cloud infrastructure provider, has announced a significant expansion of its AI ecosystem alongside…
CallTower wins prestigious NPS Award amid industry shift towards alternative customer metrics
By News RoomCallTower has been recognised with the NPS Award at the AVANT Special Forces Summit, highlighting its exceptional customer loyalty and satisfaction in a competitive cloud communications sector, amid ongoing industry debates on customer experience metrics. CallTower, a prominent player in cloud-based communication and collaboration solutions, has been distinguished with the…
Transfer pricing shifts from compliance task to strategic asset amid technological evolution
By News RoomAibidia’s 2025 report reveals how multinationals are transforming transfer pricing from a compliance chore into a strategic advantage through better data, automation, and AI-driven tools amidst mounting regulatory pressure. For years, transfer pricing has been viewed primarily as a compliance obligation relegated to tax specialists and external advisors, rarely considered…
eGifter introduces eGifter.ai, a pioneering platform integrating artificial intelligence to innovate gift card technology, enhance industry collaboration, and expand market accessibility, including a new Spanish-language marketplace. eGifter, a prominent player in gift card technology, has launched a new platform, eGifter.ai, aimed at spearheading the integration of artificial intelligence (AI) in…
As extreme weather events like ex-Tropical Cyclone Alfred cause billions in damages, Australian insurers are increasingly relying on AI and industry partnerships to manage soaring claims, balancing technological innovation with human empathy to build resilience. Australian insurers are grappling with a rising tide of weather-related claims amid increasing extreme weather…
OneAdvanced deploys sovereign agentic AI across UK healthcare, government and legal sectors
By News RoomBirmingham-based software firm OneAdvanced has launched its autonomous AI agents into critical UK sectors, transforming workflows with secure, localisation-focused artificial intelligence that enhances efficiency and compliance across healthcare, government, and legal services. OneAdvanced, a Birmingham-based software company, has announced the deployment of its Agentic AI capabilities across critical sectors in…
Menlo Park startup SolidCore.ai secures seed funding to develop secure, auditable frameworks for large language model applications, addressing enterprise concerns over data privacy, compliance, and risk management in the era of generative AI. SolidCore.ai, a Menlo Park-based developer specialising in enterprise-grade security and compliance solutions, has secured $4 million in…
