Omnichat’s Commerce Leadership Forum 2025 revealed transformative AI and data-driven strategies redefining customer interactions, highlighted by Volvo Car Malaysia’s groundbreaking use of WhatsApp for automotive sales and engagement. Omnichat, a prominent player in omnichannel AI customer experience platforms, recently convened its Commerce Leadership Forum 2025 Series at Meta’s offices in…

Australian B2B PR agency Azk Media introduces ‘Gen Engine Optimisation’ (GEO), a new approach prioritising third-party credibility to enhance brand visibility in an era where AI-powered search tools increasingly influence buyer decisions, reshaping the future of B2B marketing strategies. AZK Media, an Australian-based B2B public relations and marketing agency, has…

AI is accelerating across the Middle East, with regional governments and industries leveraging the technology to boost GDP, drive innovation, and promote sustainable development amidst ambitious strategic initiatives. Artificial intelligence (AI) has transitioned from a futuristic concept to a tangible economic driver across the Middle East, reflecting a growing regional…

Amsterdam-based startup Dashmote has raised $6 million in Series A1 funding to accelerate its AI-powered sales tool, DashSalesAI, and expand into the US market, building on a total of $14 million raised since inception. Amsterdam-based AI technology startup Dashmote has announced the successful securing of $6 million in a Series…

Anthropic’s soaring revenues and valuations underscore the transformative expansion of the AI ecosystem, driven by investor confidence, international growth, and emerging legal challenges, amid a complex web of stakeholders including cloud providers and data annotators. The AI value chain features a complex ecosystem of stakeholders, each playing a critical role…

Murex expands its strategic partnership with AWS to enhance its MX.3 platform with new managed services and cloud-native risk analytics, transforming how financial institutions manage operations amid industry demands. Murex, a global leader in cross-asset financial technology solutions, has expanded its long-standing collaboration with Amazon Web Services (AWS) through a…

LG CNS and Canadian AI firm Cohere launch AgenticWorks, a secure, no-code platform designed to bring autonomous, customised AI solutions to Korea’s corporate sector, prioritising data sovereignty and operational control amidst industry challenges.LG CNS is making significant strides in the development and deployment of agentic artificial intelligence (AI), a next-generation…

TechSee partners with SOFTEL Communications to integrate advanced visual AI capabilities into enterprise contact centres, aiming to enhance customer support with real-time visual engagement and automation. TechSee, a leader in Visual Agentic AI, has announced a strategic partnership with SOFTEL Communications, a specialist in enterprise contact centre solutions and customer…

Turvo’s integrated platform automates routine microtasks within logistics operations, enabling companies to save over $100,000 annually without expanding their workforce and transforming operational efficiency. In the often incremental and detail-heavy world of logistics operations, it is not a single glaring failure but the accumulation of small, fragmented tasks that chips…

TechSee and SOFTEL Communications have formed a strategic alliance to introduce AI-powered visual engagement tools into enterprise contact centres, aiming to transform customer support with real-time diagnostics, augmented reality, and human-centric automation. TechSee, a leader in Visual Agentic AI, has announced a strategic partnership with SOFTEL Communications, a specialist in…

California-based Chemeria Consultancy marks its 52nd anniversary by debuting the Colloquy Agentic AI Toolbox, an all-in-one automation platform designed to transform enterprise operations with autonomous digital agents amid a special Jubilee promotion. Chemeria Consultancy, a pioneering AI development company based in California, has marked its 52nd anniversary by unveiling the…

Global communications firm Mongrove has acquired UK-based lead generation specialist LimitlessB2B, aiming to combine media influence with direct sales enablement, marking a new era of end-to-end client growth solutions. Mongrove, a global communications firm renowned for its expertise in reputation building and media strategy, has announced the acquisition of LimitlessB2B,…