Rapyuta Robotics leads the way in modular, scalable automated storage and retrieval systems (ASRS), revolutionising omnichannel retail logistics with smarter, faster, and more flexible warehouse solutions tailored for modern multi-modal supply chains. Automated Storage and Retrieval Systems (ASRS) are becoming central to the transformation of omnichannel fulfillment and multi-modal warehouse…

Salesforce’s annual Dreamforce 2025 event in San Francisco focuses on revolutionising customer experience through AI, data, and automation, showcasing industry-leading innovations, certifications, and the integration of human and AI collaboration to reshape enterprise customer success strategies. Dreamforce 2025, set to take place from October 14 to 16 in San Francisco…

IBS Software has launched its innovative Agentic AI suite at the Cargo Forum in New Delhi, promising to accelerate digitalisation and predictive operations in global air cargo through AI-powered virtual agents integrated within its iCargo platform. IBS Software has announced a significant advancement in air cargo management technology at the…

Salesforce has strengthened its AI deployment strategy by leveraging full copy sandboxes for comprehensive testing, launching a no-code Testing Center, and planning a real-time Command Center to monitor AI performance, setting new industry standards for reliable enterprise AI solutions. Salesforce has reinforced its commitment to delivering reliable, enterprise-grade AI solutions…

Consilium Software has expanded its AI-powered solutions with new tools including UniQM™, UniASR™, UniTTS™, and UniVCX CoBrowse™ to enhance customer experience, quality management, and security within the Webex Contact Center ecosystem. Consilium Software has announced a significant expansion of its AI-powered solutions for the Webex Contact Center portfolio, introducing a…

Ineffective data management remains the primary obstacle to successful AI initiatives, with poor data quality and governance driving up failure rates across industries. Emphasising disciplined data practices and continuous tuning is essential for unlocking AI’s full potential. AI projects continue to face staggering failure rates, with estimates suggesting up to…

OutSystems has announced the global availability of its Agent Workbench platform, designed to simplify AI agent creation and deployment across organisations, enhancing operational efficiency, security, and scalability amid rising demand for intelligent automation. OutSystems has announced the general availability of its Agent Workbench platform, a significant development aimed at empowering…

OpenAI’s launch of AI-powered applications directly competing with established CRM and marketing platforms has triggered a sharp decline in SaaS stocks, prompting industry giants like HubSpot and Salesforce to accelerate their AI strategies amidst a rapidly evolving technological landscape.HubSpot (NYSE: HUBS) experienced a notable stock decline of approximately 7% to…

Leading enterprises are adopting AI-powered data platforms to transform complex supply chains into agile, predictive systems, boosting resilience and competitiveness amid global disruptions. In today’s interconnected and highly volatile global economy, supply chains have become both more complex and indispensable to business success across diverse sectors such as retail, manufacturing,…

Deepak Gupta, EVP at Volante Technologies, leads the charge in transforming global payments infrastructure with cloud-native solutions, as the sector accelerates towards real-time, AI-driven innovations and legacy system modernisation. Deepak Gupta, Executive Vice President of Engineering, Product, and Services at Volante Technologies, plays a crucial role in steering the company’s…

As agentic AI promises to revolutionise business operations, no-code platforms are emerging as the crucial enabler, reducing complexity and speeding up deployment across sectors. This shift not only democratises AI adoption but also addresses longstanding enterprise challenges, ushering in a new era of autonomous workflows. Artificial Intelligence (AI) continues to…

Emerging AI technology is transforming how cleaning businesses manage after-hours calls, outperforming voicemail and call centres in efficiency, scalability, and customer experience to boost bookings and revenue. In the competitive cleaning services industry, where leads are often urgent and highly time-sensitive, the ability to capture and convert after-hours calls is…