Nuvias UC accelerates shift to software and services with strategic partnerships and industry focus

Nuvias UC redefines its structure and expands services in response to digital transformation, forming strategic alliances and focusing on cloud solutions to lead the evolving unified communications landscape in Europe.

Nuvias UC is positioning itself at the forefront of the evolving unified communications (UC) landscape, reshaping its structure and expanding its services to better serve the channel. In a recent conversation with Technology Reseller Magazine, CEO Joel Chimoindes outlined the company’s strategic vision, which spans telephony, video, UC as a Service (UCaaS), and contact centre solutions. This comprehensive approach aligns with the rapidly changing demands driven by digital transformation and hybrid working environments.

The company has notably evolved from its historical hardware focus to place stronger emphasis on software and services, a shift reflected in its restructuring into three distinct divisions: devices and infrastructure, cloud solutions, and technical services. Each of these segments is led by dedicated business development managers, underscoring Nuvias UC’s commitment to delivering end-to-end solutions. This transformation supports the migration of significant user bases—over 250,000 seats have already transitioned to platforms like Microsoft Teams and Zoom, demonstrating the channel’s trust in Nuvias UC’s technical capability.

Strategic partnerships play a crucial role in Nuvias UC’s expansion strategy. Recently, the company enhanced its video conferencing portfolio by partnering with Pexip, a leader in enterprise video collaboration. Pexip’s interoperable cloud-based solutions integrate seamlessly with platforms such as Microsoft Teams, Google Hangouts Meet, and Skype for Business, complementing existing collaborations with Lifesize, BlueJeans, Poly, Yealink, and Dolby. Further addressing the challenges posed by hybrid working, Nuvias UC has allied with Neat to distribute cutting-edge video hardware designed to boost productivity across remote and office environments. This partnership includes comprehensive training and support, equipping channel partners to maximise the benefits of these innovative technologies.

The company also sees significant growth potential in the converged communications market, especially with the impending Public Switched Telephone Network (PSTN) switch-off in 2025. According to Chimoindes, this transition offers a pivotal opportunity for IT companies to educate small and medium-sized businesses (SMBs) on moving from traditional PBX systems to cloud-based communications. Additionally, the contact centre as a service (CCaaS) sector is shifting towards small and mid-market users, broadening the scope for service providers to deliver tailored solutions that drive productivity through AI enhancements.

Nuvias UC’s commitment to innovation and partner support has not gone unnoticed. The company was recently recognised as the Best ICT Distributor at the Comms National Awards 2023, an accolade that CEO Joel Chimoindes attributes to the dedication of the team and the strength of its partner ecosystem. Looking forward, Nuvias UC aims to further expand its partner base and continue investing in technology and capabilities that benefit the entire channel ecosystem, positioning itself as a leading provider of converged communications solutions across Europe.

This ambitious agenda is propelled by a seasoned leadership team, including Chimoindes, who brings over 25 years of industry experience since joining as CEO in March 2023, and COO Mike Curtis. Together, they drive the company’s vendor-agnostic approach and focus on delivering innovative, high-value solutions coupled with professional and technical services designed to empower channel partners to meet evolving customer needs.

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Source: Fuse Wire Services