Artificial intelligence-driven customer relationship management systems are reshaping how businesses engage with customers, offering enhanced analytics, automation, and personalised interactions that accelerate growth and retention in 2025. In today’s competitive marketplace, customer relationship management (CRM) systems powered by artificial intelligence (AI) are revolutionising how businesses engage with customers, streamline operations,…

The integration of artificial intelligence into marketing strategies is reshaping brand engagement, with AI-powered approaches delivering higher ROI, advanced personalisation, and operational efficiency amidst new security and ethical challenges. Marketing is undergoing a profound transformation driven by the integration of artificial intelligence (AI) into automation systems, reshaping how brands engage…

HubSpot AI introduces a comprehensive suite of intelligent tools that automate workflows, personalise customer engagement, and enable data-driven growth, transforming how small and large businesses manage relationships and sales pipelines. Managing customer relationships, marketing campaigns, and sales pipelines often overwhelms businesses due to the volume and complexity of tasks involved,…

The global market for smart magnetic drive conveyor systems is expected to grow significantly over the next decade, driven by advancements in automation, AI integration, and a rising demand for hygienic, flexible manufacturing solutions across sectors including food, pharmaceuticals, and automotive. The global smart magnetic drive conveyor system market is…

Arviem AG and Tech Mahindra have joined forces to develop innovative IoT and analytics-driven solutions that enhance global supply chain transparency, operational efficiency, and sustainability, leveraging real-time cargo monitoring and advanced data analytics. Arviem AG, a global leader in real-time cargo monitoring and supply chain visibility, has announced a strategic…

Coalition’s acquisition of Wirespeed aims to combine cutting-edge AI-driven MDR technology with proactive cyber risk management, potentially setting a new standard in pre-emptive cybersecurity and insurance integration. Coalition, a company that brands itself as the world’s first Active Insurance provider aimed at preventing digital risks before they occur, has announced…

Infosys has launched a cutting-edge AI Agent designed to enhance safety, efficiency, and operational decision-making in the energy industry through advanced generative AI and strategic partnership with Microsoft. Infosys has unveiled a new AI Agent crafted to digitally transform operations within the energy sector, addressing the industry’s growing challenges in…

As enterprises increasingly adopt multi-cloud strategies, FinOps emerges as a vital discipline to navigate complexity, optimise spending, and drive innovation through collaborative financial governance and automation. As cloud adoption accelerates, businesses from startups to enterprises are increasingly turning to multi-cloud strategies that span public, private, and hybrid platforms offered by…

BBVA has fully deployed its cloud-native data platform ADA across most regions, revolutionising data management, enhancing operational efficiency by 40%, and positioning the bank as a leader in digital banking innovation through scalable, AI-enabled infrastructure. BBVA has completed the global deployment of its cloud-native data platform ADA (Analytics + Data…

BBVA completes the worldwide rollout of its innovative ADA data platform, harnessing AWS to enhance operational efficiency, foster innovation, and support real-time analytics across its entire global network, excluding Turkey. BBVA has completed the global deployment of its data platform ADA (Analytics + Data + AI), marking a major milestone…

WSO2 releases major upgrades to its IAM suite, integrating agent identities with Model Context Protocol, boosting AI security, and enhancing B2B enterprise controls amid growing regional compliance demands. WSO2 has launched significant enhancements across its identity and access management (IAM) product family, focusing on the burgeoning needs of secure AI-driven…

Tealium unveils a suite of AI-powered tools, including the Behavioral Insights Agent and enhanced MCP protocols, designed to deliver more personalised, compliant, and instant customer experiences at scale. Tealium has recently introduced a suite of AI-powered features aimed at enhancing real-time customer engagement by better understanding behavioural data. Among the…