Tata Consultancy Services secures a five-year contract with Vodafone Idea to modernise its business support systems using AI-powered platforms, aiming to enhance customer experience and operational agility amid fierce market competition. Tata Consultancy Services (TCS) has secured a significant five-year contract with Vodafone Idea to transform the telecom operator’s business…

ClickUp AI is revolutionising team collaboration by integrating intelligent automation and AI writing assistance into a comprehensive project management platform, promising increased efficiency and smarter workflows amidst some limitations. ClickUp AI is emerging at the forefront of AI-enhanced productivity tools, revolutionizing how teams manage projects and tasks by integrating intelligent…

Swisscard AECS GmbH extends its partnership with FICO, leveraging AI-powered decision optimisation to increase credit limits, improve customer satisfaction, and strengthen its competitive position in Switzerland’s banking sector. Swisscard AECS GmbH, known as a leading premium credit card provider in Switzerland, has announced the extension of its collaboration with FICO…

Ensuring high-fidelity data is critical for trustworthy AI applications and effective analytics, with automated frameworks and AI-driven solutions leading the way in addressing data quality challenges. Artificial Intelligence (AI) and advanced analytics are revolutionizing sectors ranging from healthcare to retail, enabling predictive capabilities and personalised experiences. Yet, a fundamental pillar…

The global intelligent automation market is set for significant expansion, reaching USD 250 billion by 2031, driven by technological advancements, regional development, and evolving enterprise demands, with North America and Europe at the forefront, and Asia-Pacific presenting the highest growth potential. The intelligent automation market is poised for robust growth,…

As the BPO landscape becomes more diverse and technological in 2025, companies are leveraging strategic partnerships to streamline operations, enhance customer experience, and gain a competitive edge, moving beyond cost savings to sustainable growth. In today’s fast-paced business environment, outsourcing operational tasks to specialised Business Process Outsourcing (BPO) companies has…

Embat, a leader in treasury technology, has joined forces with MacroFin, a top NetSuite Alliance Partner, to offer real-time cash visibility and AI-powered automation solutions tailored to complex international finance operations, accelerating digital transformation for growing enterprises. Embat, a leading European financial management and treasury platform, has announced a strategic…

Advancements in AI-powered email marketing tools are enabling businesses to achieve unprecedented levels of personalised and automated customer communication, transforming traditional strategies into data-driven, multi-channel engagement platforms. AI-powered email marketing tools are revolutionizing how businesses engage with their customers by enabling unprecedented levels of personalization, automation, and optimisation. Moving beyond…

Advanced customer segmentation tools like CleverTap, leveraging AI and real-time data, are reshaping marketing by enabling highly personalised campaigns that boost engagement, loyalty, and return on investment. In today’s complex marketplace, broad marketing campaigns that target wide audiences often fall short, wasting resources and failing to engage effectively. Customer segmentation…