Disseqt AI, HCLTech, and Microsoft collaborate to accelerate responsible agentic AI adoption in financial services

Disseqt AI partners with HCLTech and Microsoft to deploy secure, scalable Agentic AI solutions designed to transform financial operations while prioritising ethics and compliance, amid industry’s push for responsible digital transformation.

Disseqt AI has announced a strategic collaboration with HCLTech and Microsoft aimed at guiding banks and financial services institutions through the adoption of Agentic AI, a class of intelligent automation designed to enhance operational efficiency while adhering to rigorous governance and ethical standards. This partnership combines HCLTech’s deep industry expertise with Disseqt AI’s advanced agentic enterprise platform, promising a secure, scalable approach to AI integration in the financial sector.

At a roundtable hosted at Disseqt AI’s headquarters in Dublin, the three companies showcased how Agentic AI, when coupled with appropriate governance frameworks, can digitally transform critical financial services processes. The event convened leaders from technology providers, financial institutions, and regulatory bodies, fostering a multi-perspective dialogue on practical AI adoption. Heather Domin, Vice-President and Head of Office of Responsible AI and Governance at HCLTech, emphasised the importance of collaboration to operationalise AI ethics and governance at scale within enterprise environments. Jenni Rantakari, AI Leader at Microsoft UK, highlighted a striking industry gap, noting that only 1% of organisations are currently using the right governance frameworks for Agentic AI, which impedes scaling from proofs of concept to fully deployed solutions.

Disseqt AI’s platform automates and streamlines critical IT and DevOps functions, facilitating enhanced testing, monitoring, and governance of AI systems. Apoorva Kumar, Founder and CEO of Disseqt AI, stated that their partnership with HCLTech and Microsoft validates their mission to embed trustworthy AI at the core of enterprise IT, enabling organisations to avoid repetitive, manual testing cycles and instead embrace secure, scalable AI transformation. The platform leverages advanced techniques such as contextual simulations, red teaming, and live observability to identify vulnerabilities, prevent system drifts, and align operations with Responsible AI principles. This approach reportedly can reduce operational costs by up to 80%, cut go-to-production cycle times by 70%, and boost testing productivity by 40%.

This partnership aligns with HCLTech’s broader strategic focus on AI innovation within financial services and enterprise IT. HCLTech recently joined Salesforce’s Agentforce Partner Network aimed at revolutionising AI-driven agents, helping financial institutions move beyond simple chatbots to sophisticated AI-enabled virtual agents capable of multi-channel interactions. Moreover, HCLTech and Microsoft have expanded collaborations in AI across various domains, including AI-led service transformation platforms for SAP migrations and generative AI-powered contact centre solutions. These initiatives demonstrate a concerted effort to integrate AI strategically within enterprise ecosystems, enhancing both operational efficiency and customer experience.

Financial institutions face stringent regulatory scrutiny alongside the rapid pace of AI innovation, making responsible AI governance critically important. The collaboration involving Disseqt AI is notable for addressing these challenges head-on by embedding governance and compliance mechanisms within the AI deployment lifecycle. According to industry experts, this combination of high-performance agentic automation and strong governance frameworks is essential for financial organisations seeking to scale AI responsibly without compromising security or compliance standards.

Similar efforts to advance agentic AI in financial services are visible in the broader market. For example, Kasisto, another leader in banking AI, recently integrated its platform with Microsoft’s enterprise ecosystem to deploy intelligent, compliant banking agents. Meanwhile, global consulting firms like PwC are partnering with Microsoft to embed AI agents as strategic assets across various industries, highlighting a shared recognition of AI’s transformative potential when governed effectively.

As financial services institutions increasingly prioritise digital transformation, the joint initiative by Disseqt AI, HCLTech, and Microsoft offers a compelling model for how secure, scalable, and responsible AI adoption can be realised. By addressing both the technical and regulatory dimensions of Agentic AI, this collaboration aims to empower banks and financial providers to innovate rapidly while maintaining operational integrity and compliance, positioning them well for the future of AI-driven finance.

📌 Reference Map:

• ^[1] Businesseye – Paragraphs 1, 2, 3, 4, 5
• ^[2] HCLTech Salesforce press release – Paragraph 6
• ^[3] HCLTech Microsoft SAP press release – Paragraph 7
• ^[4] HCLTech Microsoft Contact Centre press release – Paragraph 7
• ^[7] CIOL – Paragraph 5, 8
• ^[6] Kasisto press release – Paragraph 9
• ^[5] PwC Microsoft collaboration – Paragraph 9

Source: Fuse Wire