Shield and PwC UK partner to enhance AI-driven compliance for financial institutions

Shield’s collaboration with PwC UK aims to revolutionise digital communication governance and surveillance through advanced AI technology, addressing growing regulatory demands and operational challenges for financial firms.

Shield, a prominent AI platform specialising in digital communication governance and archiving, has announced a strategic collaboration with PwC UK, one of the world’s leading professional services firms. This partnership aims to modernise communications compliance for financial institutions through an advanced, AI-driven approach. Combining Shield’s cloud-native, AI-first technology with PwC’s deep expertise in regulatory compliance and communications surveillance, the collaboration seeks to provide a comprehensive, end-to-end solution addressing increasingly complex compliance demands.

The partnership is designed to help institutions modernise communications monitoring by integrating proactive risk management with the latest AI capabilities across digital communication channels. By accelerating technology adoption, the collaboration aims to reduce operational burdens while meeting evolving regulatory expectations. Shiran Weitzman, CEO and co-founder of Shield, described the alliance as a market signal that communication compliance can be both transformative and trusted. Complementing this, Graham Ure, Partner at PwC UK, highlighted that clients seek solutions with less noise and more flexibility to manage both existing and emerging risks at a lower cost, positioning their joint offering as a bold step towards the future of communications surveillance.

As financial regulations tighten and the range of digital communication platforms proliferates, surveillance and compliance become increasingly challenging. Shield’s platform excels in scalability, automation, and insightful analytics, leveraging AI to help firms detect and mitigate risks more effectively. PwC brings a wealth of practical experience in surveillance strategy, operating model design, and implementation risk management. Their combined strengths promise not only advanced technology but also the governance, testing, and tuning needed to ensure regulatory resilience and defensible compliance outcomes. This ensures a faster deployment timeline compared to industry standards.

The broader context of this collaboration fits within PwC’s extensive initiative to integrate AI technologies across industries. Earlier in 2025, PwC formed strategic partnerships with major AI innovators like Microsoft and C3 AI, focusing on embedding AI agents and enterprise-scale AI applications into business operations to enhance efficiency and decision-making. Additionally, PwC UK recently launched ‘Assurance for AI’ services, aimed at providing independent verification of AI systems to foster trust and regulatory compliance—further underscoring PwC’s commitment to responsible and accountable AI adoption.

Shield’s recognition as a Visionary in Gartner’s 2025 Magic Quadrant reflects its standing as a leading AI-driven compliance solution, ranked highly for regulatory compliance capabilities, AI/ML application, connectivity, and policy management. PwC complements this with its expert market abuse surveillance team, offering a proven track record in managing complex regulatory programmes. Together, this alliance provides financial institutions with a robust, AI-powered compliance framework designed to navigate regulatory challenges confidently while driving operational efficiencies.

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Source: Fuse Wire Services